customer service
When you look to the past of funeral home marketing it is pretty accurate to say that many funeral homes “Got their names out there” and then waited for deaths to happen. When I started in the business, our industry was as far from “Pre-Emptive” marketing as any industry. . . it’s just the way…
Read MoreMuch like our funeral home, most funeral homes have an aftercare project where they help those widowed people in the community blend back into life in what I call a “new normal”. Part of that service is helping these people socialize and might entail, something like we do many times annually, loading onto a bus…
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