customer service

The move to “Pre-Emptive” marketing

By Funeral Director Daily / October 20, 2022 /

When you look to the past of funeral home marketing it is pretty accurate to say that many funeral homes “Got their names out there” and then waited for deaths to happen.  When I started in the business, our industry was as far from “Pre-Emptive” marketing as any industry. . . it’s just the way…

Read More

The Funeral of a Clown

By Funeral Director Daily / December 3, 2018 /

Much like our funeral home, most funeral homes have an aftercare project where they help those widowed people in the community blend back into life in what I call a “new normal”.  Part of that service is helping these people socialize and might entail, something like we do many times annually, loading onto a bus…

Read More

Subscribe to Funeral Director Daily
Enter your email address to join 3,502 readers who subscribe to all Funeral Director articles.

advertise here banner