Tag: business planning


On looking back. . . and moving forward (Part 2)

We told you yesterday that Carriage Services CEO and Chairman Mel Payne had published a lengthy Letter to Shareholders in early April.   In that letter, that you can access here, he painted what we call a somewhat aspirational future for Carriage Services, after first pointing out how they got to where they are today. Today, we plan to offer our interpretation of how the company is being transformed from one that has about 174 funeral homes doing about 200 calls […]


Business continuity. . . Disaster recovery. . . .are you prepared

For the 33 years that I operated my own funeral home I was a lot like a lot of you out there.  I was so busy dealing with families, making sure that funerals were done correctly, and, just basically, operating the business on a day to day basis that long -range planning sometimes went by the wayside. To be fair, I was pretty good at long-range planning that dealt with budgeting and marketing.  However, there were issues that I probably […]


Being Determined to Stay the Course

Business decisions are generally not made lightly in the death care industry.  The same is true of public relations events put on by funeral homes and cemeteries.  Usually, these types of businesses are very thorough in their thought process so as not to annoy and/or lose a potential customer.  So once you have made a business decision to move one direction or plan a public relations event and then somebody complains to you or the media about such, What do […]