business ethics

Is your business Transactional or is it Transformational?

By Funeral Director Daily / February 14, 2023 /

    Most businesses that I know of are transactional in nature.  They take a fee and give their customer a product or service in return for that fee.  Funeral homes tend to be transactional — we charge a family for the services and merchandise we render and then we provide those products and/or services…

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Texas Funeral Home under Scrutiny

By Funeral Director Daily / October 8, 2018 /

In an article and investigative video story that you can read and see here, an Austin, Texas based funeral home has been accused by the Texas Department of Banking of illegally collecting over half a million dollars of prepaid funeral payments from consumers.  Illegal because the owner was not licensed to sell prepaid funeral plans.…

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Where Are Our Ethics?

By Funeral Director Daily / July 3, 2018 /

Over the weekend the Charleston (SC) Post and Courier ran an in-depth story about the death care business in South Carolina questioning the ethics, inspection department, and peer oversight of our industry in that state.  You can read the story here. What prompted the story and investigation into the death care industry was the story…

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