Regulations

“Charging like raging bulls”
Business Regulations

“Charging like raging bulls”

Australian funeral customer Jane Sinclair has created a little bit of a stir down under by calling for more transparency in the way that client families are charged for funeral services.  Ms. Sinclair, according to this article from ABC Australia, complained months after the services were performed for her mother.  She is quoted as saying in the article, “My feeling is the only way around it (price transparency) is some sort of regulation, some sort of consumer protection to stop […]

Funeral Poverty. . . .are you aware of it?
Business Regulations

Funeral Poverty. . . .are you aware of it?

During my time as a funeral home owner I had to visit with the county Social Services director, with other funeral home owners, to discuss the procedure and re-imbursements for what we termed “county burials” about every other year.  The discussion was always the same. . . .the county had a limited amount of money to pay for indigent funerals and they were interested in how we could agree on a re-imbursement plan. Up until the final couple of years […]

United Kingdom to regulate funeral plans
Regulations

United Kingdom to regulate funeral plans

In the United Kingdom, sales of pre-need funeral plans has soared nearly 200% in the last dozen years.  Driven by the increasing competition between the largest players in that country’s death care industry, Dignity Plc, and Co-op Funeralcare, the government has determined that it must “crack-down” on high-pressure and misleading tactics in the sale of funeral plans. In this article from Reuters you can read of the government’s plan to regulate the pre-paid sector for the first time to ensure […]

Friday’s Random Releases
Business Regulations

Friday’s Random Releases

To cap off the week and the month of May we are forwarding to you three separate articles from the world of death care.  Click on the links of these articles to learn more. State of Washington and its Death Certificate Problem- An editorial from the Spokane Spokesman-Review that you can read here goes into detail the problems families are encountering because of delays in completing death certificates.  The article states that “at the heart of the problem is a […]

Accusations abound in Alabama
Regulations

Accusations abound in Alabama

A news report and video story from NBC 15  that you can see here came out of came out of Alabama late last week.  The report, out of the town of Prichard in Mobile County, suggests that an illegal cemetery that was in use has allowed caskets to be dug up and reused. The report also indicates that a search of New Ship Ministries and its physical location was searched by Mobile County Sheriff’s deputies last Friday.  According to both […]

Facebook group challenges StoneMor on cemetery operations
Cemetery Regulations

Facebook group challenges StoneMor on cemetery operations

A television news report and story from WSET out of Lynchburg, West Virginia, can be seen here and tells of a Facebook group that has garnered more than 600 followers that says that there is a problem with the way StoneMor Partners operates their cemeteries. Melissa Cash, whose father is buried at the Fort Hill Burial Park in Virginia, says “the cemetery roads have potholes, the mausoleums are run down and the grass is not kept up”.  She learned of […]

Are you prepared to enter a new era of funeral service
Regulations

Are you prepared to enter a new era of funeral service

Options are great for the consumer.  And, according to this article from Governing.com, those people that live in the state of Washington are about to have another option for death care. Last Friday the House and Senate in that state approved a bill that will allow for “Natural Organic Reduction” of human remains, or a process similar to composting.  The bill – #5001 – also will allow for alkaline hydrolysis or what many refer to as “Water. or Liquid, Cremation” […]

Taxis as removal vehicles, modern grave tampering
Regulations

Taxis as removal vehicles, modern grave tampering

Today as all American’s are filing their federal income taxes, and I’m no exception, I’m saving a little time and just giving you a couple of articles pertaining to the funeral industry that I found on the wire services. The first article that you can find here is an article from Jamaica where established funeral directors, who have been calling for more regulations in the industry are disgusted because what they call “rouge” operators that they contend are  hiring all […]

Consumer issues and complaints in the death care industry
Regulations

Consumer issues and complaints in the death care industry

It was a different day and age 30-40 years ago when funeral directors and those in the funeral profession were sought out for their opinions on anything death care related.  Opinions were given and communities and consumers accepted the educated opinions of the death care professionals.  It may be that funeral directors and others in the business didn’t always know the right and proper ways for everything, but adequate care was given to all issues and that seemed to suffice. […]

Nova Scotia looking for funeral advocates
Regulations

Nova Scotia looking for funeral advocates

According to this article from the Cape Breton Post, the Nova Scotia, Canada Board of Registration of Embalmers and Funeral Directors is offering two seats on their public board to members of the general public. The board has always been set up with only members from the funeral service profession or members nominated by the funeral service profession.  However,  a cremation mistake that happened in 2017 that you can read about here, came with some public outcry and the public’s […]