Preneed

The Arrangement and Preneed Conferences

By Funeral Director Daily / February 4, 2022 /

I’ve been out of active funeral directing for the past eight years.  And, I won’t apologize for it, but I’m a traditionalist when it comes to funeral service.  That means I still believe in the value of the public acknowledgement of death, the tradition of a service or celebration of life, and the idea of…

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How do you collect cash and control receivables

By Funeral Director Daily / January 26, 2022 /

I came across this article entitled “Lending USA introduces FastScreen, a New Tool for Pre-Loan Qualification for Funeral Home Merchants” and it reminded me of the struggles I had over the years about implementation of tougher credit policies on client families.  The age old “push-pull” credit decision is that you don’t want to make it…

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Do you have the “Long View” in customer acquisition?

By Funeral Director Daily / January 5, 2022 /

Every day funeral directors and funeral home owners work hard and diligently in taking care of the families that they are entrusted to serve.  Sometimes it is a matter of just finishing with one family when the phone rings again and the funeral director/funeral home owner starts the cycle all over again. As your business…

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Out with the old. . .

By Funeral Director Daily / December 31, 2021 /

This article will be sent to Funeral Director Daily subscribers on the last day of 2021.  By that time America will have passed the 800,000 number of deaths due to Covid-19 and will have had more deaths in 2021 than in 2020.  That’s 800,000 individual human beings who have lost their lives and it is…

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Digital life and legacy services company has raised $7.5 million to date

By Funeral Director Daily / December 29, 2021 /

What happens to our online accounts, photos, documents and more when we die? According to this press release, “Our digital lives – and deaths – are increasingly complex.  Recent surveys show that some 65% of U.S. adults do not remember their passwords and another shows that 95% have no idea what happens to their digital…

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U.S. Life Insurers pay out record $90.43 billion in 2020

By Funeral Director Daily / December 17, 2021 /

This article that appeared in Newser indicates that American life insurance companies paid out death benefits totaling about $90.43 billion dollars in 2020 – the first year of America’s battle with Covid-19.  It also indicates that was a 15.4% increase over death benefits paid out in 2019, prior to the Covid-19 pandemic situation. The article…

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Minefields up ahead??

By Funeral Director Daily / December 9, 2021 /

Just yesterday Funeral Director Daily brought you an article that showed, through the reports of public companies, that consumer based funeral homes and cemeteries seem to be doing really well financially over the past two years of the Covid-19 pandemic.  For the most part, and their are exceptions, the 12-15% increase in American deaths has…

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Reflections on “Our” world

By Funeral Director Daily / November 17, 2021 /

Writing on “Death Care” gives me very wide latitude.  There’s a lot to it — and it’s not only about funerals and cremations, funeral homes and crematories, cemeteries and burials, but there is the finances of the industry, the manufacturing of the industry, the mortuary training of the profession, and all of the interesting people…

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Acquisition vs. Retention. . . .where to concentrate?

By Funeral Director Daily / October 5, 2021 /

It’s an age old debate that is carried on even in MBA classes at major colleges.  . . . . .Where are your advertising dollars spent best — on Customer Acquisition or on Customer Retention?  A local issue in a concern outside of the death care industry had my friends and I debating it over…

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This is the week

By Funeral Director Daily / September 27, 2021 /

This is the week that Congress should act on the Biden Administration’s key piece of legislation, the $3.5 trillion “Human Infrastructure” bill.  Regardless of what happens or how you feel about that bill, I thought it would be interesting to look back on how death care has fared from the other two large social bills…

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