Business

What is your company’s culture
Business

What is your company’s culture

Each individual has their own personality that is known to those that know them.  Some people are gruff, some people are social, some people are always happy, some people are tight fisted with money, some people are gracious, and on and on, but all of us have traits that we are known for.  Acquaintances know and remember us for whatever the personality is that we have exhibited to them. For the last decade or so, business also have became know […]

Independents strategize niche on three continents
Business

Independents strategize niche on three continents

Without even recognizing it funeral service has always had niche businesses inside of it.  Even full service funeral homes could fit in the niche category if they exclusively catered to protestant or catholic clientele. . . or if they were a cremation society type discounter.  We’ve always had some niche operations in the industry even if we didn’t know it ourselves. For the last several years I’ve advocated that I believe that the death care profession will move into more […]

America’s next migration movement and its effect on funeral service
Business

America’s next migration movement and its effect on funeral service

I’m a history buff and I love to look back and learn what has happened in our country.  I’ve found that many times a “precipitator” happens and that event or group of events causes history to happen.  I was running on my treadmill the other morning watching CNBC for business news and Fox News for other news and in switching back and forth between channels I realized that in different ways they were talking about the same thing. What they […]

A niche market. . . .to pursue or avoid?
Business

A niche market. . . .to pursue or avoid?

I read an interesting article the other day from the Washington Post that you can read here about the death of a 77-year old man in Washington state.  It is an interesting article about a family’s decision to skip the funeral home and bring the man back to his home for three days of visitation before being cremated and having his cremated remains scattered. As I read the article I was taken by the family’s dedication to what they were […]

From pizza dough to the embalming room
Business

From pizza dough to the embalming room

Today we bring you this great human interest story of 21 year old New Zealand funeral director and embalmer Ethyn Milliken.  In today’s world where it is sometimes hard to find employees in the funeral profession you will see from this story that great future funeral directors may be just around the corner or that guy that just delivered your pizza. According to the article, Ethyn Milliken was a 17 year old working at Domino’s Pizza and wondering what to […]

Fu Shou Yuan looking to “Memory Factory” ideas
Business

Fu Shou Yuan looking to “Memory Factory” ideas

Some of the best ideas for the business end of the funeral profession that I received came from other industries.  I also think that you can learn from other countries and cultures. In this article from the South China Morning Post Chinese funeral home company Fu Shou Yuan looks towards the future and says that their business is “going to transition into something like a memory factory.” The company is very forward looking and with more than 9 million people […]

Keeping the pump primed for acquisitions
Business

Keeping the pump primed for acquisitions

For the last half century the funeral industry has seen tremendous growth of multiple firm businesses getting that growth not necessarily thru growing sales, but by acquisition of other firms.  Firms that wanted to grow by acquisition  had to be ready when a firm from down the road came up for sale, which in many cases might have been only once in three decades or more, or miss out on the opportunity to own that firm for a long time. […]

Thursday morning news items
Business

Thursday morning news items

We saw a couple news items that were fairly unique as to their content and thought that we would bring our readers both of them today with very little commentary on our part. The first item that we found concerned a funeral home in Nova Scotia, Canada, where the public service is warning against crematoriums offering them services because they are assumed to be an unlicensed funeral home.  Service Nova Scotia, according to the article, “has issued a letter to […]

How long until virtual funeral homes/crematories?
Business

How long until virtual funeral homes/crematories?

I saw an article earlier this week from Seeking Alpha that you can read here that retailer Nordstrom’s sales increased year over year for the year 2018 by 2.3%.  What really hit me about the number though was as I read farther into the article I found out that Nordstrom’s brick and mortar stores suffered a year over year sales decrease of 1.9% while Nordstrom online sales increased at a 13.6% clip. According to the article many other companies do […]

Expanding your business
Business

Expanding your business

The common held belief in the funeral and cremation services business is that people will always need death care professionals to execute the lawful disposition of the deceased.  However, another trend that has been taking place over the past ten years is that a larger percentage of the client families that you serve will be opting out of any organized funeral or memorial service conducted or staged by the disposition funeral home. Many families are just choosing not to have […]